Frequently Asked Questions
Free Shipping FAQ
How do I qualify for free shipping?
To qualify for free shipping, your order must meet one of the following requirements:
- Order at least one Ring Mover Spear – Ships free to a commercial address.
- Order three (3) or more Hay Ring Covers – Ships free to a commercial address.
How do I activate free shipping?
You must enter the coupon code at checkout to remove any applicable residential shipping fee:
- Coupon Code: free-comm
Important:
The code must be entered before completing checkout to apply free shipping to your order.
What if I don’t have a commercial address?
We want to help you save on shipping! Here are some tips:
- Ask a local business (like a farm supply store or hardware store) if they can accept the delivery for you. Many of our customers use this option.
- Combine orders with friends or family: Pool your purchases together and ship to one location—even if it’s residential, we can often work with you to offer free shipping.
What is considered a commercial address?
A commercial address is:
- A place of business listed in the phone book.
- Has regular business hours.
- Regularly receives shipments with easy access for 18-wheeler trucks.
What is considered a residential address?
A residential address is:
- A home address or private residence.